{"id":1930,"date":"2025-11-07T14:36:53","date_gmt":"2025-11-07T11:36:53","guid":{"rendered":"https:\/\/dworekprzylesie.com.pl\/?page_id=1930"},"modified":"2026-03-12T20:12:23","modified_gmt":"2026-03-12T17:12:23","slug":"regulamin-zprzedazy-biletow-online","status":"publish","type":"page","link":"https:\/\/dworekprzylesie.com.pl\/en\/regulamin\/regulamin-zprzedazy-biletow-online\/","title":{"rendered":"ONLINE TICKET SALES REGULATIONS"},"content":{"rendered":"
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ONLINE TICKET SALES REGULATIONS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\u00a71. General provisions\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t1. These regulations ("Regulations") define the rules for the sale of tickets for events organized at the facility. Manor House by the Forest<\/b>, as well as the rights and obligations of the Seller and the Buyer.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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2. The ticket seller is:
MANOR AT THE FOREST LIMITED LIABILITY COMPANY<\/b>
with its registered office in Zimnod\u00f3\u0142 (32-300 Zimnod\u00f3\u0142, ul. Zimnod\u00f3\u0142 96A), entered into the Register of Entrepreneurs maintained by District Court for Krak\u00f3w-\u015ar\u00f3dmie\u015bcie in Krak\u00f3w, 12th Commercial Division of the National Court Register<\/b>
at the number KRS 0000808759, NIP: 6751715487, REGON: 384620570<\/b>, with a share capital of 5,000 PLN<\/b>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3. Contact with the Seller:<\/p>

e-mail: manager@dworekprzylesie.com.pl<\/a><\/strong>,
tel.: +48 883 770 611<\/a><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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4. Tickets are sold exclusively via the website:
https:\/\/dworekprzylesie.com.pl\/about-us\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t5. The Regulations are available free of charge on the Seller's website and can be downloaded, saved or printed by the Buyer at any time.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u00a72. Definitions\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Seller \/ Organizer<\/strong> \u2013 DWOREK PRZY LESI Sp. z o. o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. Buyer \/ Participant<\/strong> \u2013 a natural person who purchases a ticket for an event organized by the Seller.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t3. Event \u2013 party<\/strong>, concert, tasting, ball, meeting or other event organized at the Dworek Przy Lesie facility.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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4. Ticket<\/strong> \u2013 a document (electronic or paper) entitling you to participate in a given event.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\u00a73. Rules of sale\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t1. Tickets are sold exclusively online via the Seller's website.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t2. Tickets may be personal or anonymous \u2013 information about the nature of the ticket will be provided when purchasing it.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t3. Purchasing a ticket constitutes acceptance of these Regulations.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t4. Ticket prices are given in Polish zloty (PLN) and include all taxes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t5. Payments can be made via the Przelewy24 system, using an online transfer, payment card or BLIK.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t6. After making the payment, the Buyer will receive confirmation of purchase and a ticket in electronic form to the e-mail address provided.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u00a74. Cancellation and rescheduling of events\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t1. If the Organizer cancels the event, the Buyer is entitled to a full refund of the ticket price.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t2. In the event of a change in the date of the event, the Buyer has the right to:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\ta) accept the new date, or\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tb) withdraw from the contract and receive a refund.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t3. Refunds are made using the same payment method used by the Buyer.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u00a75. Complaints\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Complaints regarding ticket purchases should be submitted to the following e-mail address: manager@dworekprzylesie.com.pl<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t2. The complaint should include name, surname, e-mail address, order number and description of the problem.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3. The Seller will consider the complaint within 14 days of its receipt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\u00a76. Conditions of participation in the event\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Admission to the events is for only for adults<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t2. The participant may be required to present a valid ID document upon entry.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t3. It is prohibited to bring the following items into the event area:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tweapons and dangerous objects,<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tnarcotic or psychotropic substances.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t4. The organizer reserves the right to refuse entry to persons who are visibly under the influence of alcohol or other intoxicants.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t5. The participant is obliged to follow the safety rules, staff instructions and order regulations in force on the premises.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\u00a77. Personal data protection (GDPR)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    1. The personal data administrator is DWOREK PRZY LESI Sp. z o. o.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t2. Personal data are processed for the purpose of ticket sales, payment processing and ensuring contact with the Buyer.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    3. Data may be transferred to entities handling online payments (Przelewy24<\/strong>) and entities technically supporting sales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t4. The Buyer has the right to access his or her data, correct it, request its deletion or limit its processing.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t5. Personal data will be processed for the period necessary to perform the contract, and then for the period required by law.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    6. Detailed information on the processing of personal data is provided Privacy Policy<\/strong> available on the Seller's website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\u00a78. Withdrawal from the contract\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    1. Pursuant to Article 38, point 12 of the Consumer Rights Act, the Buyer there is no right to withdraw from the contract<\/b> regarding services related to entertainment events, if the contract indicates a specific day or period of its implementation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t2. The above does not apply to situations in which the event was canceled by the Organizer or the date was changed \u2013 in such cases, a refund is possible in accordance with \u00a74.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\u00a79. Final provisions\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t1. The Seller reserves the right to make changes to the Regulations.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t2. In matters not regulated herein, the provisions of Polish law shall apply, in particular the Civil Code and the Consumer Rights Act.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t3. The Regulations come into force on the date of their publication on the Seller's website.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    REGULAMIN SPRZEDA\u017bY BILET\u00d3W ONLINE \u00a71. Postanowienia og\u00f3lne1. Niniejszy regulamin (\u201eRegulamin\u201d) okre\u015bla zasady sprzeda\u017cy bilet\u00f3w na wydarzenia organizowane w obiekcie Dworek […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":1903,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1930","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dworekprzylesie.com.pl\/en\/wp-json\/wp\/v2\/pages\/1930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dworekprzylesie.com.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dworekprzylesie.com.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dworekprzylesie.com.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dworekprzylesie.com.pl\/en\/wp-json\/wp\/v2\/comments?post=1930"}],"version-history":[{"count":7,"href":"https:\/\/dworekprzylesie.com.pl\/en\/wp-json\/wp\/v2\/pages\/1930\/revisions"}],"predecessor-version":[{"id":2227,"href":"https:\/\/dworekprzylesie.com.pl\/en\/wp-json\/wp\/v2\/pages\/1930\/revisions\/2227"}],"up":[{"embeddable":true,"href":"https:\/\/dworekprzylesie.com.pl\/en\/wp-json\/wp\/v2\/pages\/1903"}],"wp:attachment":[{"href":"https:\/\/dworekprzylesie.com.pl\/en\/wp-json\/wp\/v2\/media?parent=1930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}